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ARIS Process Performance Manager

Establishing Ongoing Process Monitoring Across the Enterprise

Many companies are coming to realize that collecting KPIs without linking them to the processes does not increase efficiency or customer satisfaction. Conventional business intelligence is enhanced by applications that link analytical functions with the monitoring of business processes.

ARIS Process Performance Manager (ARIS PPM) is a tool that enables enterprises to monitor and analyze the performance and structure of their business processes. ARIS PPM continuously optimizes internal and external workflows, thereby making a key contribution to business success. The software is also successfully used by individual departments to monitor service level agreements relating to core processes, such as order processing, procurement, maintenance and upgrading, transportation and logistics, loan processing and securities transactions in the financial sector, and new insurance applications and claims management.

To calculate and present KPIs, the process to be analyzed requires IT support. Using ETL technology, this data is first extracted from the source system (e.g., ERP, CRM, or SCM), then transformed, and finally stored in the ARIS PPM Process Warehouse. Various adapters are available for extraction purposes.
ARIS PPM's unique functionality enables users to automatically visualize actual process models based on application system data and thus carry out target/actual benchmarking of workflows.

Your benefits:

  • Performance of end-to-end processes is rendered transparent
  • Measurement of process performance (quantity, time, cost, quality)
  • Flexible and intuitive ad-hoc analysis
  • Seamless monitoring of target values and current status
  • Efficient early-warning system for critical performance indicators
  • Communication and activity analysis of departments and other organizational units
  • WYSIWYG reporting engine
  • Tight integration with ARIS Performance Dashboard

Screenshots

Interactive process performance dashboards
Performance Dashboard

Interactive process performance dashboards
The integrated ARIS Performance Dashboard is an attractive, management-oriented tool for presenting process monitoring results. The combination of process maps and associated KPI information provides an intuitive view of the company's current performance situation. And with the aid of state-of-the-art visualization technology, non-expert users can navigate from an aggregated overall view right through to the causes of deviations from planned objectives. Relevant KPIs and evaluations can be intuitively displayed and stored.

ARIS PPM analysis client
ARIS PPM analysis client

Function-rich analysis client for process monitoring

With its comprehensive Online Analytical Processing (OLAP) functionality, the analysis client can be used for in-depth analysis of relationships within the recorded processes. The portfolio of analytical applications is rounded out by over 18 different chart types, various process mining algorithms, and a range of Office-compatible export and import interfaces.

Advanced analysis to identify weaknesses
ARIS PPM initial screen

Advanced analysis to identify weaknesses
Using automated analysis procedures, the Advanced Analysis module enables process owners to search for transactions with optimization potential. Intuitive wizards save time when performing analysis to uncover hidden weaknesses (e.g., outlier identification, wide fluctuation ranges, dimension combinations). This analysis enables users to identify optimization potential - fast.

Organizational insights: communication and organizational analysis
Organizational analysis with ARIS PPM

Organizational insights: communication and organizational analysis
In addition to examining individual process steps, organizational analysis is a key requirement for optimizing workflows and structures in distributed enterprises. The relationships between organizational units and employees, and the connection between organizational structure and process execution, can be revealed using activity and communication analysis capabilities.

Automated analysis by
Automatic generation of actual processes

Automated analysis by "reconstructing” actual processes
Typically, companies deploy several different IT systems to support a core process from end to end. By combining the process-relevant data from multiple IT systems (e.g., ERP, CRM, workflow, legacy systems, etc.), ARIS PEM can reconstruct the execution of each transaction from start to finish. This makes it possible to display individual transactions in graphical format (e.g., as process chains), as well as calculating KPIs, such as throughput times, deadline compliance, supply capacity, response times, process costs, change frequency, etc.).